Privacy Policy

Introduction

MC Shop Systems LLC (“we,” “us,” or “our”) operates https://www.mcshopsystems.com (the “Service”). This page informs You of our policies regarding the collection, use, and disclosure of personal data when You use our Service and the choices You have associated with that data.

We use Your data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this policy.

Contact: info@mcshopsystems.com

Mailing address:

Definitions

Service

The website operated by MC Shop Systems LLC at https://www.mcshopsystems.com and any related ordering, shipping, and communication functions.

Personal Data

Data about a living individual who can be identified from that data (or from those data and other information either in our possession or likely to come into our possession).

Usage Data

Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Data Controller

The natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of Your data.

Data Processor (or Service Providers)

Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process Your data more effectively.

Data Subject (or User)

Any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to You.

Types of Data Collected

Personal Data

While using our Service, we may ask You to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Shipping address (street, city, state, ZIP, country)
• Order details (items purchased, quantities, totals, line-item metadata)
• Cookies and Usage Data

We do not collect or store payment card numbers. Card details are entered directly into Stripe; we receive only the brand and last four digits of the card for receipt purposes.

Usage Data

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through any device (“Usage Data”). This Usage Data may include information such as Your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service, including the shopping cart.
• Preference Cookies. We use Preference Cookies to remember Your preferences and various settings (for example, Your cookie-consent choice for analytics).
• Security Cookies. We use Security Cookies for security purposes, including CSRF protection on form submissions.
• Analytics Cookies. Set by Microsoft Clarity only after consent is granted. See the Microsoft Clarity (Analytics) section below.

Use of Data

MC Shop Systems LLC uses the collected data for various purposes:

• To provide and maintain the Service;
• To fulfill orders, including shipping and customer service;
• To notify You about changes to our Service or Your order;
• To allow You to participate in interactive features of our Service when You choose to do so;
• To provide customer support;
• To gather analysis or valuable information so that we can improve our Service;
• To monitor the usage of our Service;
• To detect, prevent, and address technical issues;
• To send You marketing or promotional communications about products, services, special offers, or news that may be of interest to You, where You have explicitly opted in and have not opted out of receiving such information;
• To comply with legal obligations and respond to lawful requests from public authorities.

Retention of Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your data to comply with applicable tax laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Specific retention windows:

• Order records: retained for approximately 7 years for accounting, warranty, and US federal tax purposes.
• Microsoft Clarity session data: retained by Microsoft for up to a maximum of 13 months. Details at Microsoft Learn — Data retention.
• Email-list subscriptions: Your email address stays on the list until You unsubscribe via the link at the bottom of any email or via the Unsubscribe form on this page.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction. We are located in the United States; some of our Service Providers operate globally, and processing may occur in the United States or other countries.

If You are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

MC Shop Systems LLC will take all the steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Data

Business Transaction

If MC Shop Systems LLC is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, MC Shop Systems LLC may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

MC Shop Systems LLC may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation;
• Protect and defend the rights or property of MC Shop Systems LLC;
• Prevent or investigate possible wrongdoing in connection with the Service;
• Protect the personal safety of Users of the Service or the public;
• Protect against legal liability.

Security of Data

The security of Your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Practical measures we take include serving the Service exclusively over HTTPS, delegating payment card handling to Stripe (PCI-DSS Level 1 compliant), restricting administrative access to the order database, and storing operational secrets outside of source control.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If You are a resident of the European Economic Area (EEA) or the United Kingdom, You have certain data protection rights. MC Shop Systems LLC aims to take reasonable steps to allow You to correct, amend, delete, or limit the use of Your Personal Data.

If You wish to be informed what Personal Data we hold about You and if You want it to be removed from our systems, please contact us at info@mcshopsystems.com.

In certain circumstances, You have the following data protection rights:

• The right to access, update, or delete the information we have on You.
• The right of rectification. You have the right to have Your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of Your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of Your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on You in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You have the right to withdraw Your consent at any time where MC Shop Systems LLC relied on Your consent to process Your personal information.

Please note that we may ask You to verify Your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of Your Personal Data. For more information, please contact Your local data protection authority in the European Economic Area (EEA).

Your Data Protection Rights Under the California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

Per CalOPPA, we agree to the following:

• Users can visit our site anonymously.
• Our Privacy Policy link includes the word “Privacy” and can be easily found on the page specified above.
• Users will be notified of any privacy policy changes on our Privacy Policy Page.
• Users are able to change their personal information by emailing us at info@mcshopsystems.com.

Our Policy on “Do Not Track” Signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Your Data Protection Rights Under the California Consumer Privacy Act (CCPA)

If You are a California resident, You are entitled to learn what data we collect about You, ask to delete Your data, and not to sell (share) it. To exercise Your data protection rights, You can make certain requests and ask us:

(a) What personal information we have about You. If You make this request, we will return to You:

• The categories of personal information we have collected about You.
• The categories of sources from which we collect Your personal information.
• The business or commercial purpose for collecting or selling Your personal information.
• The categories of third parties with whom we share personal information.
• The specific pieces of personal information we have collected about You.
• A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold Your personal information, we will inform You of that fact.
• A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, You are entitled to ask us to provide You with this information up to two times in a rolling twelve-month period. When You make this request, the information provided may be limited to the personal information we collected about You in the previous 12 months.

(b) To delete Your personal information. If You make this request, we will delete the personal information we hold about You as of the date of Your request from our records and direct any Service Providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If You choose to delete Your personal information, You may not be able to use certain functions that require Your personal information to work.

(c) To stop selling Your personal information. We do not sell Your personal information. For more information about how to exercise Your rights, You can contact us by emailing us at info@mcshopsystems.com.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to Your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

The Service Providers we use include Microsoft Clarity (Analytics), Stripe (Payments), and Resend (Emails). Each is described in its own section below.

Resend (Emails)

Order confirmations, shipping notifications, and (if You opt in) product-update emails are delivered through Resend, a transactional email Service Provider. Resend processes Your email address on our behalf to deliver the message and surface delivery diagnostics. Resend’s privacy practices are at resend.com/legal/privacy-policy. Every marketing email contains an unsubscribe link in the footer.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, please contact us:

• By email: info@mcshopsystems.com
• By mail:
  MC Shop Systems LLC
  522 W Riverside Ave #4282
  Spokane, WA 99201
  United States

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